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New Distribution Capability (NDC) in Air Travel: Airlines, GDSs, and Impact on the Industry
Open Pricing Strategy for Hotel Revenue Management: Concept, Advantages, Tools, and Implementation Steps
How Attribute-Based Shopping Will Change Hotel Booking
ChatGPT Implementation in Travel: Unleashing the Potential of GPT Models in Real-World Projects
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Uber: Driving Change Through User Experience
In 2024, Uber dominated the US ride-hailing market with a 76 percent share. Over 160 million people in 70 countries open its app to get a ride. But what was the reason for such success? It wasn’t even the first taxi app, so what was so special about Uber that made it number one?
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Beyond Loyalty Programs: How To Spot and Reward Repeat Guests
Figures show a steep decline in the likelihood of a customer recommending a loyalty program to a friend or colleague. Some people are discouraged by the complexity of the tiers, each with its range of requirements and conditions. Many repeat guests don’t even bother signing up for membership. As a result, they stay out of the hotel’s sight. So, how to spot and reward these invisible but extremely valuable customers?
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Travel & Expense Management Systems, Explained
Kirill Stati, Managing Director of Travel Tech at AltexSoft, takes a deep dive into the world of Travel & Expense (T&E) management systems.
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How Egencia Out-Innovated Its Business Travel Rivals
In 2021, Egencia made headlines with a huge announcement. After 17 years of growth under Expedia’s wing, it was ready to leave its nest and join the family of the business travel powerhouse American Express Global Business Travel.
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How Flight Payments Work: IATA BSP, ARC, and Beyond
How do airlines get paid for tickets? Discover the hidden process behind flight payments! We’ll explain how industry systems IATA BSP and ARC work to transfer billions of dollars securely and efficiently from travel agencies to airlines.
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