Imagine managing a bustling hotel with hundreds of rooms, each requiring meticulous attention. The daily housekeeping tasks can be overwhelming, time-consuming, and prone to errors, which lead to missed rooms, delayed check-ins, and dissatisfied guests — a nightmare for any hotelier, COO, or general manager.
Thankfully, specialized software is transforming how hotels handle daily operations. In this article, we discuss how housekeeping managing tools address commonplace issues and how to choose the right solution for your hotel.
Let’s dive in.
What is housekeeping management?
Housekeeping management is a critical aspect of hospitality operations that involves planning, organizing, directing, and controlling activities related to the upkeep of guest rooms and other areas of a hotel.
Housekeeping management tasks can be broken into two categories: cleaning and administrative. The first group includes vacuuming, mopping, disinfecting, etc, while the second refers to managing staff, creating schedules and checklists, setting priorities, implementing efficient cleaning procedures, and ensuring compliance with health and safety regulations.
The room attendants and maids commonly perform cleaning tasks, while housekeeping managers handle the administrative aspects.
Besides these roles, there are also housekeeping supervisors who inspect rooms and monitor the cleaning tasks for quality control, training coordinators who develop and implement training programs for housekeeping staff, and inventory managers who track inventory levels of cleaning products, linens, etc. All these team members are potential users of housekeeping management software that can drastically boost their productivity.
Housekeeping management software and the challenges it solves
Housekeeping management software are systems that help hotels and other hospitality businesses streamline and optimize their housekeeping operations. Let’s explore key features that can address bottlenecks and transform your hotel's efficiency, guest experience, and bottom line.
Housekeeping management software is often included as part of a project management system (PMS). Read our latest article to learn about the different modules in a PMS and different PMS providers you can use to manage your hospitality business.
Staff scheduling and automated room assignment
At every point in time, a housekeeping manager must quickly assess how many rooms need to be cleaned, how many staff members are available, and how to distribute the workload fairly and efficiently. This becomes even more complex when factoring in part-time staff, varying room types — which require different cleaning times — and a sudden influx of guests.
The software resolves this via its algorithms, which assign rooms based on various factors like staff availability, skill levels, priority levels (e.g., VIP rooms, early check-ins), special events, forecasted occupancy rate, and the task's urgency. This balances the workload among staff, leading to greater efficiency.
Task scheduling feature for different hotel rooms. Source: Flexkeeping.
Automating scheduling and room assignment eliminates cases of staff shortages, reduces the time spent on manual planning, creates a fair and transparent scheduling system that improves staff satisfaction, and enables housekeeping managers to focus on other tasks.
Room status tracking and updates
It can be challenging to keep track of which rooms need cleaning, which are under maintenance, and which are ready for check-in, especially in large hotels. Most software providers offer centralized dashboards that allow staff to monitor and update room status (like dirty, clean, occupied, out of order, or ready for guests).
Inventory and supply management
Housekeeping departments need to ensure they have enough supplies like cleaning materials or linens to meet daily needs. Striking this balance between overstocking and understocking is tricky and time-consuming.
Housekeeping software assists with inventory management by
- real-time tracking of inventory levels,
- automating orders based on predefined thresholds, and
- providing analytics to optimize stocks and reduce waste.
This ensures that the storage unit always has the necessary materials.
Guest request and complaint management
Housekeeping software often comes with guest request management systems for capturing guest complaints and requests and automatically assigning them to the appropriate staff.
Tasks created based on a guest’s complaint. Source: Lodgistics
This module allows you to optimize response times and eliminate certain requests and complaints by identifying recurring issues. For example, if the system shows that UK and Middle Eastern customers often ask for tea kettles or halal food options, you can address these requests before they arrive. Not only will this help housekeeping staff focus on more critical tasks, but the personalized service will also delight guests.
Maintenance reporting and tracking
Housekeeping staff is often the first to notice maintenance issues like malfunctioning AC, leaking faucets, or broken fixtures while cleaning rooms and public areas. However, coordinating between housekeepers and the maintenance department, which has to address these faults, can be challenging, especially in larger properties.
Notifications of open maintenance tickets for different hotel rooms. Source: Flexkeeping.
With software, housekeepers can report problems directly through the system that creates a maintenance request and automatically forwards it to the appropriate department. From there, managers and housekeeping staff can track the repair’s status and get notified when it’s resolved.
Effective communication and on-the-go management
Housekeepers don’t need to run up and down the hotel to communicate with themselves and other departments, thanks to mobile accessibility. Instead, they can access room statuses, check their schedules, and receive push notifications for urgent updates, all from their smartphones or tablets. Some solutions take things further and include translation capabilities, which is useful for hotels with multilingual staff.
Room cleaning checklist via mobile app. Source: Xenia.
This mobile-first approach improves staff’s responsiveness and overall operational efficiency.
Reporting and analytics
Housekeeping management software provides comprehensive analytics tailored to housekeeping metrics and KPIs like room turnover, cleaning quality score, and staff efficiency. It also comes with the ability to export data for further analysis and customizable dashboards.
You can use the insight drawn from comprehensive reporting and hotel analytics to identify inefficiencies and optimize your housekeeping operations.
Besides housekeeping metrics, there are other key hotel metrics worth tracking like average daily rate (ADR), occupancy rate, and revenue per available room (RevPAR). Read our dedicated articles to learn about these metrics in detail.
How to choose the right housekeeping management software
Housekeeping management software falls into two major categories:
- housekeeping modules as part of PMS, and
- standalone housekeeping solutions.
If you run a property management system, chances are that it has at least some housekeeping management functionality, which you can extend with third-party tools. In addition to the features we talked about before, several key factors must be considered when choosing the right provider.
Target audience
The first step in choosing the right software provider is to clearly understand whether you belong to their target audience.
If you run a small boutique hotel or mid-sized property with a simple housekeeping workflow, a basic software solution may suffice. However, large hotel chains will require a more robust system that can handle the scale and complexity of their operations.
It's also important to evaluate your current housekeeping processes and identify pain points. Are you struggling with room status updates? Is inventory management a challenge? Do you need better communication between housekeeping staff and other departments? Answering these issues will help you prioritize the features you need in a software solution.
Pricing
The solution you choose should fall within your budget. But while it might be tempting to choose the cheapest option, look beyond the initial expenses and consider the long-term benefits, like improved efficiency, increased guest satisfaction, reduced labor costs, and enhanced operational performance.
It’s also essential to understand the pricing structure. Some vendors charge a flat fee, while others have per-room or per-user rates. Some require additional payment for setup, training, premium features, and customer support. Make sure you know about all ongoing costs involved.
Integration capabilities
The housekeeping management solution should seamlessly integrate with your existing systems, like your PMS or front desk software. This ensures smooth communication between different departments.
For example, if a guest checks out early or extends their stay, the housekeeping staff is immediately notified and can prioritize their tasks and room cleaning schedules accordingly. They are also kept informed about special requests like extra towels.
If the solution is not pre-connected with your PMS, consider integration instruments your software vendor provides — like application programming interfaces (APIs), webhooks, and software development kits (SDKs).
You can explore our dedicated articles on PMS API Data for Third-Party Apps, Hotelbeds API Integration, and Hotel Booking APIs to learn more about APIs in the hospitality industry.
Hotel Property Management System (PMS): Functions, Modules & Integrations
Ease of adoption and use
Look for software that is intuitive, easy to navigate, and requires minimal training for staff members to become proficient users. Many vendors offer demo versions or trial periods to let your staff test the tool. Also, read reviews from other customers.
Since housekeeping staff is often on the move, mobile accessibility is paramount. The vendor’s system should allow staff to update task statuses, report issues, and receive notifications from their tablets or smartphones.
Onboarding and support services
A reputable vendor with a proven track record in the hospitality industry is more likely to deliver an effective solution. Choose a vendor that provides reliable support services (ideally, 24/7 available assistance to address any issues that arise during and after implementation), quality documentation, and regular software updates.
Top housekeeping management software solutions you should know
For this overview of top housekeeping management software, we've selected 11 solutions — both PMS modules and standalone tools — ranging from older, established providers to cutting-edge, innovative platforms.
Oracle OPERA housekeeping
OPERA Cloud by Oracle is one of the most comprehensive PMSs available today, and it is widely adopted by large hotels and hotel chains. Among other things, this system enables hoteliers to manage and standardize housekeeping operations for multiple properties across several locations while allowing for adjustments based on individual property needs.
Target audience. OPERA is ideal for medium to large hotels and hotel chains looking for a feature-rich PMS with strong housekeeping capabilities.
Pricing info. You must book a call with Oracle’s team to get their prices. Yet, the software can be quite expensive for small hotels and independent properties.
Integration capabilities. There are various Opera APIs for hotel property management that you can use to extend the functionalities of your system. These include Opera Housekeeping Service API to access functionality like
- tracking room status;
- scheduling of cleaning, maintenance, and staff activities;
- informing on out-of-order/out-of-service rooms; and
- housekeeping services forecasting (expected housekeeping tasks, occupancy, arrival rooms, stay-over rooms, departure rooms, etc., for the current or future dates.)
Want to learn more about integrating Opera PMS APIs? Explore our dedicated article for the full details.
Ease of use and adoption. While OPERA has various features, some users believe it's too complex, and its UI could use some updates. There’s also an OPERA mobile app for convenient management and operations.
Onboarding and support services. The training modules Oracle provides simplify the learning and onboarding process. Customers have had a poor experience with Oracle’s support staff and have described them as unresponsive, especially during critical incidents. However, Oracle has made steps to improve the quality of its support services.
Mews housekeeping management
Mews is a modern, cloud-based PMS designed to simplify hotel operations. Many users hail its housekeeping management module for improving their efficiency through real-time updates and mobile accessibility.
A unique aspect of Mews is the ability to create custom tasks for hotel operations, including housekeeping. This can be particularly useful for properties with unique cleaning requirements or those offering specialized services.
Mews also stands out in its approach to guest data. The system's centralized guest profiles include housekeeping-relevant information like preferences and special requests. This level of personalization can lead to improved guest experiences and potentially higher satisfaction ratings.
Target audience. Mews’ customers are spread across various hospitality industries, covering hotels, hostels, serviced apartments, and hotel groups and chains. Overall, Mews serves over 5,000 customers spread across 85 countries.
Pricing info. Mews doesn’t display pricing info publicly. However, there are three plans — starter, pro, and enterprise. The features you can access depend on the plan you choose. There are also add-on services that you can purchase for further enhancements.
Integration capabilities. The Mews marketplace gives you access to 1,000+ integrations across different categories, including accounting, business intelligence, and housekeeping solutions like Flexkeeping and Breezeway. Additionally, the Mews Open API, which includes the Connector API, facilitates seamless connectivity with various third-party systems. For example, if you’re already using a different housekeeping system, Mews can integrate with it and pull live data about the physical state of rooms and other spaces within the property, with all changes being synchronized in real-time back to Mews.
Ease of use and adoption. According to users’ reviews, Mews can be complex to set up, particularly for non-technical individuals. Also, due to the frequent updates, Mews’ users must stay updated and learn the latest features to get the best out of the platform.
Onboarding and support services. Displeasure with Mews customer service was a recurring complaint among customers.
Amadeus HotSOS
Amadeus HotSOS improves room availability and housekeeping tasks by allowing hotel managers to create automatic business rules that immediately assign rooms to staff based on check-out date, stayover, VIP status, etc. Besides standard features, it provides mobile accessibility, analytics, lost and found, and incident management.
Amadeus HotSOS mobile app. Source: Amadeus
Target audience. Amadeus HotSOS is an enterprise software designed for medium to large-scale hotel chains and similar hospitality businesses.
Pricing info. Amadeus’ pricing starts at $5 per room per month. doesn’t publicly display its pricing info. However, since it’s tailored for medium and large-scale businesses, its pricing is likely on the high end.
Integration capabilities. The housekeeping module is built into Amadeus’ broader HotSOS system, which integrates with the front desk and other teams. They also provide access to 200+ API integrations, including PMS.
Ease of use and adoption. Some users noted that their team experienced difficulty learning how to use the HotSOS platform for the first time. They had to set up a custom training session with Amadeus experts, which was expensive. However, after the initial training, the platform became easier to navigate and helped streamline day-to-day operations.
Onboarding and support services. Amadeus provides extensive training programs for hotel staff during the onboarding process. These can include on-site training sessions, virtual training, and access to various educational resources.
ResortCleaning
ResortCleaning is specifically designed to manage the housekeeping needs of alternative accommodations and small resorts. One of its standout features is the intelligent scheduling system. The software uses various factors like property size, cleaning difficulty, and location to automatically create optimal cleaning routes and schedules. This can be particularly valuable for vacation rental managers dealing with properties spread across different locations.
ResortCleaning also offers a robust quality control system. Managers can create custom inspection checklists for different property types, ensuring consistency across all rentals. The ability to attach photos to inspection reports is particularly useful for documenting issues.
Target audience. ResortCleaning mainly positions themselves as a housekeeping management software for vacation rentals. However, they also serve staffing companies, residential cleaning businesses, hotels, and timeshares.
Pricing info. ResortCleaning offers a 2-week free trial and three plans. The industry plan is $5 per property per month, while the inventory plan starts at $7. The enterprise plan is for large companies, it includes API access, a personalized knowledge base, and more. You should contact the vendor to negotiate the rate. ResortCleaning provides add-on services like website hosting, training and custom development that come with separate charges.
Integration capabilities. As of this writing, ResortCleaning offers 50 integrations with different PMS providers, payment processors, and accounting systems.
Ease of use and adoption. While ResortCleaning’s platform is intuitive and quick to get started with, some updates made in 2023 came with a hard learning curve. However, once users adapted to the updates, they found the software more convenient than before.
Onboarding and support services. ResortCleaning offers a responsive customer support service and a smooth onboarding process.
Breezeway
Breezeway is a property care and operations platform for hotels, short-term rentals, and resorts.
Its unique “automation rules” feature allows property managers to create entire programs for task assignments based on specific criteria — length of stay, guest types (e.g., first-time vs. returning guests), property attributes, and more. For example, you could set up a rule that assigns a deep cleaning task, a welcome basket preparation, and a pre-arrival inspection for all reservations longer than seven days.
There’s also the “field planning” feature, which provides data-driven insights to optimize staff scheduling. It tracks where teams are working, how long tasks take, and what's on each team member's daily schedule. This information helps managers make informed decisions about resource allocation.
Breezeway also automatically schedules recurring maintenance tasks based on usage patterns. This reduces the likelihood of sudden malfunctions and extends the lifespan of the property.
Target audience. Breezeway is used by various hospitality businesses comprising small, medium, and large hotels and short-term rental properties.
Pricing info. Breezeway’s pricing is not publicly available.
Integration capabilities. Breezeway’s marketplace features integrations with smart home solutions, PMS, keyless entry systems, and more. There are currently over 30 integrates available.
Ease of use and adoption. Breezeway is easy to use. However, the mobile app is tailored more towards hotel guests than staff. Staff have to use the Breezeway web app to perform operations effectively. For example, hotel managers can only assign tasks to housekeepers on the web app. Also, photos taken via the Breezeway mobile app end up in users’ galleries. This can lead to thousands of hotel-based photos appearing in their personal galleries.
Onboarding and support services. Breezeway’s customer support staff are proactive in addressing complaints and resolving issues.
Infor hospitality management solution (HMS)
Infor HMS is a robust, cloud-based PMS that provides housekeeping management as one of its main product offerings.
Target audience. Infor HMS is ideal for medium to large hotels and resorts that require a fully integrated hotel management solution with strong housekeeping features.
Pricing info. Infor HMS’ pricing data is not publicly available. However, according to Capterra and Software Advice, pricing starts at $15 per month.
Integration capabilities. Infor’s website and documentation do not provide information on its integration capabilities.
Ease of use and adoption. Infor HMS excels in its mobile capabilities. The housekeeping staff can access real-time information about room statuses, guest requests, and maintenance issues through a user-friendly mobile app. However, some users believe Infor's user interface is outdated and doesn't match their expectations of what modern software should look like.
Onboarding and support services. While they take some time to respond, Infor’s customer support team is very responsive in helping customers resolve issues. Infor also offers on-site training, which customers enjoy.
Little Hotelier
Little Hotelier is a popular choice for small hotels, B&Bs, and inns, offering a simple, all-in-one management platform. Housekeeping management is integrated within its broader PMS. It provides a basic room status feature accessible directly from the system's dashboard. This ensures that housekeeping information is always in sync with check-ins, check-outs, and current occupancy.
You can also use Little Hotelier’s task management system to assign housekeepers to specific rooms or tasks, while morning their progress through the system.
Target audience. Little Hotelier is built for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, etc., that need an affordable solution combining property management with basic housekeeping features.
Pricing info. Little Hotelier offers a dynamic pricing model based on the number of bookable rooms your property has. The pricing starts at €109 for a minimum of 5 rooms and comes with a 30-day free trial. As the number of bookable rooms increases, the pricing adjusts accordingly.
Integration capabilities. Little Hotelier directly connects with over 450 booking channels and OTAs. It also provides integrations with metasearch sites like Google Hotel Ads.
Ease of use and adoption. Little Hotelier is known for its user-friendly and intuitive interface that is easy to navigate and requires minimal training to get started.
Onboarding and support services. Little Hotelier’s base price includes access to an onboarding specialist to help you get started and 24/7 support available via phone, chat, and email. Their customer support team is available in 10 languages.
Alice by Actabl
ALICE is part of the broader Actabl platform, which offers a suite of hotel management tools.
ALICE focuses on hotel operations and includes a housekeeping module designed to enhance communication and coordination between housekeeping staff, the front desk, and maintenance teams.
The system offers a bird's-eye view of each room's status, allowing managers and staff to see real-time updates on which rooms need cleaning, inspection, or are ready for guests.
There’s also the "turndown board" or PM board that helps deal with activities occurring during the evening shift. It allows managers to easily track the progress of attendants during this shift, ensuring that all services — straightening the bed, fluffing the pillows, drawing the curtains, dimming the lights — are completed.
Target audience. Actabl serves over 10,000 properties, and their customers span various categories, including hotels, hostels, resorts, vacation rentals, and B&Bs.
Pricing info. Actabl’s pricing data is not publicly available.
Integration capabilities. Actabl provides 420+ integrations with various systems, including PMS, accounting software, and revenue management solutions.
Ease of use and adoption. ALICE comes with tons of features that takes time to understand, incorporate, and learn. Also, when task are asigned to housekeepers, they only see it when they are logged-in on their devices. Sending email notifications would help in this regard.
Onboarding and support services. Actabl provides customer support via email and phone call. There’s also the knowledge base, which helps with onboarding and ongoing training.
Hotelogix
Hotelogix is a cloud-based hotel management system that caters to a wide range of property types, from small inns to large hotel chains. It includes a housekeeping module and is a popular choice among hoteliers due to its user-friendly interface and robust set of features.
Similar to other hotel management software, Hotelogix offers real-time updates on room statuses, leading to improved efficiency. They also provide a user-friendly mobile app that allows housekeeping staff to update room statuses, report maintenance issues, and communicate with other departments on the go.
Target audience. Hotelogix serves a diverse customer base across over 100 countries and more than 10,000 hospitality businesses. Their clients range from hotel groups and chains to enterprise resorts, hostels, aparthotels, campsites, vacation rentals, and domestic chains.
Pricing info. Hotelogix offers two distinct pricing tiers: one tailored for businesses with multiple properties, with pricing available upon request, and another for independent properties. For independent properties, pricing starts at $7.99 per room per month for the basic plan and goes up to $17.99 per room per month for the premium plan. They also offer a free trial, allowing potential customers to explore and test their platform before committing.
Integration capabilities. Hotelogix’s marketplace includes 75+ integrations that cover booking engines, global distribution systems (GDS), POS, reputation management, and more.
Ease of use and adoption. Hotel operators with hotel chains spread across multiple countries enjoy using Hotelogix because it’s all-in-one platform with all the tools they need to manage their day-to-day operations. However, the software is known to have a few bugs and some users also find its interface outdated.
Onboarding and support services. Hotelogix has a slow and poor customer support, especially on the weekends.
RoomRaccoon
RoomRaccoon is a hotel management software designed specifically for independent hotels, B&Bs, and vacation rentals. It consists of a PMS, channel manager, and booking engine, making it a versatile solution for small to medium-sized properties.
RoomRaccoon also has a housekeeping module that allows for seamless communication between housekeeping staff and management. In addition to common features, it has a timer that improves task-tracking process.
Raccoon also syncs the front desk department with the housekeepoing team. If guests request for special add-ons like a bottle of wine or cheese platter during booking, the housekeepers see this information and well-prepared to meet the guest’s unique needs.
Target audience. RoomRaccoon boasts a wide csotmer base consisting 2000+ properties over 50 countries. Its target audience is hoteliers with 10 to 100 rooms.
Pricing info. RoomRaccoon provides four pricing plans to suit different property sizes: Entry at $188 per month, Starter at $239 per month, Premium at $353 per month, and Enterprise at $494 per month. These rates apply to properties with 1 to 18 rooms, with prices adjusting as the number of rooms increases. RoomRaccon's price tag is considerably higher than that of some of its competitors.
Integration capabilities. RoomRaccoon provides 350+ integrations with concierge solutions, CRMs, spar management services, etc.
Ease of use and adoption. RoomRaccoon has a simplistic and straightforward user interface. However, some encountered bugs and language errors.
Onboarding and support services. Users experienced ease in onboarding and training their staff to use RoomRaccoon. They also enjoyed interacting with RoomRaccoon’s friendly customer service personnel.
Flexkeeping
Flexkeeping is a well-designed and dedicated housekeeping management software. It streamlines daily hotel operations by connecting departments like housekeeping, the front office, and maintenance to communicate and coordinate tasks digitally.
Flexkeeping allows for creating custom checklists, which helps ensure quality control. Managers can double-check that tasks are performed according to standard and confirm that nothing has been missed.
There’s also the standard operating procedures (SOP) feature, which is a central hub of your hotel’s operations. It allows you to create SOP documents — with text, images, and video — and share them with your housekeeping staff. This ensures that staff can access the necessary information quickly, which reduces training time and improves overall team performance.
Target audience. Flexkeeping is a good fit for hotels that prioritize operational efficiency and guest satisfaction, and that need a dedicated solution for their housekeeping management operations.
Pricing info. Pricing details are only available on request.
Integration capabilities. Flexkeeping is pre-connected with several PMSs — RMS Cloud, ReviewPro, Cloudbeds, Apaleo, and Mews.
Ease of use and adoption. Flexkeeping's platform is well-designed and easy to navigate, even for non-tech-savvy staff members. However, some users report that Flexpeeping provides a predefined list of possible maintenance issues and doesn't allow managers to change or add custom issues. This can make maintenance reporting difficult for problems that aren't on Flexkeeping's list.
Also, Flexkeeping occasionally experiences syncing issues with the PMS, leading to problems where rooms placed out of service are marked as available and clean rooms suddenly being assigned as dirty.
Onboarding and support services. Flexkeeping has an outstanding customer support team that is hands-on during and after the onboarding stage.
Steps to implement housekeeping management software
You’ve narrowed down your list and chosen the right housekeeping software for your needs. The selected vendor aligns with your hotel's size, budget, and specific requirements. They also meet other criteria, which we explored earlier — great.
Now, its time to integrate their housekeeping management solution into your hotel’s systems. This aspect of things requires a systematic approach.
While the exact process will depend on the type and scale of your hotel and other variables, here are some steps to take for a smooth and successful integration.
Create an implementation plan
Once you've selected the software, create a detailed implementation timeline. This should include key milestones like data migration (if applicable), system setup and configuration, staff training sessions, pilot testing phase, full rollout, and post-implementation review. Communicate the plan to all stakeholders to ensure everyone is on the same page.
You should also account for potential disruptions to daily operations and plan accordingly. For instance, you might choose to implement the new system during a slower season to minimize the impact on guests and staff.
Train staff on new technology and ensure stakeholder buy-in
Provide comprehensive training sessions — hands-on practice, workshops, or online tutorials — for your housekeeping staff to familiarize them with the software's features, functionalities, and best practices for efficient utilization.
Besides housekeeping staff, the training program should involve other stakeholders like the front desk team and IT department to ensure buy-in. The training should be comprehensive and cater to different learning styles and skill levels and should cover the workflows relevant to each role (e.g., room attendants, supervisors, and managers).
Also, consider creating a knowledge base with user documentation or FAQs that staff can refer to for continuous learning — if a vendor doesn’t provide all these materials.
Integrate with current hotel systems
For housekeeping management software to be effective, it must seamlessly integrate with your hotel's existing systems. Collaboration between your IT team and the software vendor is essential during this phase. It may involve configuring APIs, setting up data synchronization, and performing testing to ensure everything works correctly.
Monitor and evaluate the housekeeping management performance for continuous improvement and updates
After implementing the software, it's important to monitor its performance and gather feedback from staff members. Evaluate the software's impact on labor costs, supply expenses, and overall operational efficiency. Also, assess the solution’s effectiveness in meeting your hotel's goals and identify any areas that require adjustments or further training.
Consider creating customized dashboards for different roles. There could be an executive dashboard for management showing high-level performance metrics, an operational dashboard for supervisors displaying daily task completion rates, and dashboards for housekeeping staff showing their personal performance metrics.