Class of service
Class of service refers to the price range, level of comfort, and amenities offered by different businesses in the travel and hospitality industry.
Here are the different classes of service across various travel industries.
- Airlines offer economy, business, and first class. Economy is the most basic, while first class provides the highest luxury with exclusive perks like lounge access, better baggage allowances, and priority boarding.
- Hotels are classified based on star ratings, ranging from budget friendly to luxury and upscale options. Budget hotels (1-2 stars) provide essential amenities at low costs, while luxury and upscale hotels (4-5 stars) offer premium services like fine dining, concierge assistance, high-end facilities, and exclusive experiences.
- Trains offer standard, first-class, and sleeper compartments. The standard class has basic seating, and the sleeper class includes private and overnight cabins for long-distance travel.
- Cruise lines offer interior, ocean view, balcony, and suite cabins. Interior cabins are the most affordable, while suites provide the most space, luxury, and personalized services.
Frequent flyers and members of other loyalty programs can use their travel rewards to upgrade their class of service.