Corporate travel management (CTM)

Corporate travel management (CTM) refers to processes and strategies used by companies to coordinate, oversee, and optimize business travel of their employees.

CTM ensures that employees have access to support during their trips, including emergency assistance and safety guidelines.

The responsibilities of travel managers involve 

• outlining acceptable travel options, spending limits, and preferred suppliers (such as airlines, hotels, and car rentals);
• booking and managing travel itineraries for employees;
• tracking travel costs and processing reimbursements; and
• analyzing spending patterns to optimize budgets and refine policies; and
• negotiating better prices with vendors. 

Companies typically use online booking tools (OBTs) and expense management software or/ and work with travel management companies (TMCs) to organize corporate travel.