Corporate travel manager

A corporate travel manager is responsible for the travel arrangements of an organization’s employees. They could be from a company’s internal team or a third-party travel management company (TMC).

The roles and responsibilities of travel managers are outlined in corporate travel programs, which are structured guidelines set up by a company to handle all aspects of business travel. The tasks typically include

• booking flights, accommodations, transportation, and other services;
• ensuring that all reservations comply with the company’s travel policy (e.g., budget limits, preferred vendors, etc.);
• providing assistance to employees during their travels, including managing changes and addressing issues that arise;
• tracking travel expenses, generating reports, and analyzing data to optimize travel spending; and
• overseeing traveler safety, following duty of care.

For example, a corporate travel manager arranges the employee’s flight and accommodations at a partner hotel near the conference venue. After the trip, the manager reviews travel expenses and ensures that they align with the company’s reimbursement policy.