Hospitality manager

Hospitality managers oversee the daily operations of establishments within the hospitality industry, such as hotels, resorts, and restaurants. 

In lodging, they maintain the functioning of all departments (front desk, housekeeping, etc.), ensuring that resources are used efficiently and operations run smoothly. 

Hospitality managers are responsible for enhancing the guest experience and addressing any concerns that arise. This includes monitoring guest feedback, resolving complaints, and maintaining all types of service standards, from check-in to checkout.

Hospitality managers also supervise employees and ensure that they are properly trained.