Hotel folio

A hotel folio is a detailed ledger that tracks every charge related to a guest’s stay. It records every expense incurred, from the room rate to amenities like dining or spa treatments.

When a guest checks in, the hotel creates a folio with a unique identifier linked to the reservation. As the guest enjoys various services, each transaction is recorded, ensuring that the folio always reflects the current balance.

A hotel folio allows guests to review and verify each charge. It is also a crucial tool for the hotel’s accounting processes, enabling accurate revenue tracking and reporting. 

In case of disputes or discrepancies, the folio acts as an official record that both the guest and hotel staff can refer to.